German Customer Service for Mercedes-Benz
- Location
- Athens, Attica, Greece
- Salary
- TBD
- Job type
- Permanent Vacancy
- Fluent Language
- German
- Category
- Call Centre, Customer Service, Manufacturing, Transport, Logistics, Travel, Hospitality, Tourism
- Job Reference
- DE_10
- Posted on
- 19 Nov 2024
View all Jobs from Teleperformance Greece
About the Role:
If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands
We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Your responsibilities:
- Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Respond to inquiries about products and services, offering expert advice on a range of car-related matters
- Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
- Turn every customer into a happy customer!
- Enjoy your time in Greece 😊
What you will bring:
- Fluency in German
- Very good use of English – both in written and spoken language
- A profound passion for cars is a big plus
- Work experience as a customer support/customer care representative will be considered an asset
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive attitude
What we offer:
- Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Fully remunerated training by certified instructors
- A career path within a company of more than 11. 500 employees
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- The opportunity to work for a Great Place to Work-Certified Company
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.