Dutch speaking Frontline Customer Solutions Agent
- Location
- Bulgaria
- Salary
- competitive plus relocation package
- Job type
- Permanent Vacancy
- Fluent Language
- Dutch
- Category
- Marketing, Accounting, Arts, Music, Banking, Finance, Betting and Gaming, Call Centre, Customer Service, Charities, Construction, Education, Training, Engineering, Fashion, Graduate, Health Care, Human Resources, Import / Export, Insurance, IT, Internet, Journalism, Legal, Management, Executive, Manufacturing, Market Research, Research, Media, Packaging, Printing, PR, Advertising, Purchasing, Recruitment, Retail, Sales, Secretarial, Administration, Security, Telecommunications, Translation, Localization, Interpretation, Transport, Logistics, Travel, Hospitality, Tourism, Utilities, Science
- Job Reference
- DU-FRONT-SO-BUL
- Posted on
- 14 Nov 2024
View all Jobs from Talingual
About the Role:
Location: Sofia, Bulgaria (hybrid work environment available after 3 months)
Role: Dutch speaking Frontline Customer Solutions Advisor
Salary: 1300 euro net p/m (rising to 1400 euro p/m net after 6 months) plus monthly bonus potential of up to 150 euro gross p/m
Hours of work: 40 hrs per week, rotational between MON-SUN 08:30 till 23:00
The Company
We have a new exciting opportunity with our outsourcing partner client in Bulgaria for a Dutch speaking Frontline Customer Solutions Advisor. This is an office based role in Sofia - this largely modern and youthful city has some fantastic museums, galleries, restaurants and clubs. It also lays on the foot of the Vitosha Mountain which gives plenty of opportunities for skiing and hiking!
The Role
As a Frontline Customer Solutions Advisor you will represent a long-established European digital communication company where you will be the first point of contact for customers via phone, email and live chat. You will answer their queries and troubleshoot any technical issues in a timely manner. You will be trained to have a good knowledge of the company's products and services in order to advise customers about the best options available to them.
Your main responsibilities will be:
- Listening to your customers' need
- Problem solve any technical queries
- First time resolution is important
- Recommend other product and services that suits your client
Requirements
The successful candidate should have:
- Excellent communication skills in Dutch both written and spoken
- Good command of English is desired
- Previous experience in a customer, technical support or sales role desired
- Able to multi-task
Salary and Benefits
There is an excellent relocation package on offer which includes initial flight to Sofia, few days hotel on arrival and assistance with finding your own accommodation. Excellent career progression opportunities in a growing company. The basic net salary is around 1300 euro net p/m, increasing after probation to 1400 euro net p/m - there is also a bonus potential of 150 euro gross p/m.
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual. com