Join our Nordic Samsung Technical Support team in one of the most popular destinations in the world! How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Samsung Technical Support team in one of the most popular destinations in the world – Chania, Crete! If you are a sworn techie fluent in Norwegian, grab the opportunity and come work with Samsung, one of the world’s largest tech and electronics companies. Join a talented team of professionals on a mission to transform the world of digital devices and appliances, opening new possibilities for people everywhere; all of this while enjoying ...
Join us in Athens - An Exciting Opportunity Awaits! Are you ready to embark on a career adventure in one of the most captivating and culturally rich cities in the world? Look no further than Athens, the birthplace of democracy and a vibrant metropolis that seamlessly blends ancient history with a modern, cosmopolitan vibe. We are thrilled to offer you an exciting opportunity to work in Athens, Greece, a city known for its warm Mediterranean climate, stunning landmarks, and a lifestyle that effortlessly fuses leisure and productivity. Company Overview: Our client is a leading global organization dedicated to providing outstanding customer support services for their clients. Join their team in the vibrant cities of Crete or Athens, Gree ...
Do you want to start a career in customer support for a leading provider of TV, internet, and mobile services from our office in Oslo? Are you solutions-oriented, service-minded, and technically skilled? Then we are looking for you! Our client, Loyalty AS, is seeking motivated and independent individuals to join their customer service team. In this role, you will work in a dynamic environment, receiving incoming calls from customers with various reque ...
Work with the top online travel agency and assist customers with booking travel plans! Are you passionate about travel and providing exceptional customer service? Teleperformance Greece collaborates with Booking. com, one of the largest online travel agencies. As a Booking. com Customer Support Specialist, you will be able to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations. Join our team and help travelers create unforgettable experiences! What you will be doing: Handling incoming phone ca ...
Swedish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. Process & Performance Management: Monitor and improve performance of bottom quartile team members. Manage and delegate daily volumes to meet custom ...
Swedish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Particip ...
Assist companies, identify their needs and propose to them the digital solutions they need! We are looking for talents with Swedish & English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens. If you have a solid Sales / Business Development mindset, ideally in the IT industry, an understanding of cloud computing concepts, in particular Google Cloud Platform solutions, this is your chance! As a Business Development Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business ...
Swedish Speaking Quality Team Leader Riga, Lavia €2800 gross per month + relocation (flight paid and one month accommodation) Role and Responsibilities The primary objective is to oversee and improve quality processes within the organization while ensuring compliance with customer and operational requirements. Key tasks include: Quality Analysis & Improvement: Analyze quality performance trends through audits and monitoring. Define and implement corrective actions aligned with operational goals. Identify and evaluate standardization and automation opportunities. Root Cause Analysis & Escalation Handling: Drive root cause analysis to resolve escalations and complaints. Collaborate with stakeholders and the ...