Finnish Technical Support for Samsung in Crete
- Location
- Chania, Crete, Greece
- Salary
- TBD
- Job type
- Permanent Vacancy
- Fluent Language
- Finnish
- Category
- Call Centre, Customer Service
- Job Reference
- FI_9
- Posted on
- 2 Dec 2024
View all Jobs from Teleperformance Greece
About the Role:
Join our Nordic Samsung Technical Support team in one of the most popular destinations in the world!
How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Samsung Technical Support team in one of the most popular destinations in the world – Chania, Crete!
If you are a sworn techie fluent in Finnish, grab the opportunity and come work with Samsung, one of the world’s largest tech and electronics companies.
Join a talented team of professionals on a mission to transform the world of digital devices and appliances, opening new possibilities for people everywhere; all of this while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience.
Be part of the change and join us in beautiful Crete!
What you will do:
- Play the role of the professional problem-solver for one of the most innovative tech companies
- Utilize phone calls, e-mails and chats in order to identify, analyze and resolve issues of a commercial or technical nature
- Respond to customer inquiries in a timely manner, offering expert advice on the use of a range of electronic devices and home appliances
- Follow up with a thorough needs’ assessment and inform customers about ongoing campaigns
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Crete!
What you will bring:
- Fluency in Finnish
- Very good use of English – both in written and spoken language
- An intense interest and knowledge in all aspects of tech is a prerequisite
- Work experience with a focus on technical support/troubleshooting will be considered an asset
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Learning agility and adaptability
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
- Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)
- Free accommodation or extra accommodation bonus, throughout the entire employment period
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age
This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join our big family.