Role: Danish peaking Customer Support Agent

Location: Work from office in Sofia

Salary: 1,333 EUR gross per month

Operational Hours: 10:30 - 19:00 Monday-Friday

Relocation: 150 lev (75 euros)  towards flight, 1 month (up to) hotel accommodation provided, plus 150 euro monthly accomodation allowance. Assistance to find long term rental.  

The Company

Our client is an International is a technology company which provides IT services and multilingual customer service to global clients. Clients include corporations in technology, games, communications & media, eCommerce, fintech, travel & hospitality, healthcare, and automotive industries.

The role

Our client that is an American consumer electronics and fitness company is looking for Danish speaking Customer Service Representatives to join their support teams.  Their teams in Bulgaria are expanding at an incredible speed. You will not just be a customer service representative but a brand ambassador and work to the highest of standards, providing customers with excellent service.  

• Help our users with any issues they might have via tickets or calls.
  Provide solutions to everyday device use questions on a case by case customer-oriented approach.

• Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team.

• Work with a passionate team of customer-friendly colleagues from an international background.

Requirements

• Fluent in Danish

• Good command of English.

• Previous customer service experience desired

• Organised with attention to detail.

On Offer

• Stable job and career development opportunities

• Great office at a top location

• Relocation package offered

• Attractive salary and additional incentives

• Special discounts & Offers (Food vouchers, Multisport cards, etc. )

• Additional health insurance & Transportation allowance

• Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)

• Positive international working environment (Relax zones, PlayStation, and billiard corners)

• Continuous support and learning

• Employee referral bonuses & Recognition programs

Relocation

When successful, the relocation team with our client will get in touch with you. They can organise 1 month accommodation for you in Sofia. This is short term accommodation to help you get started.   You will also receive 150 euro monthly accomodation allowanceWhen there, they will also help you to find a long term rental with a local real estate agency.   

Life in Sofia is international, cheap and full of culture! It is easy to find somewhere to live, easy to get about and people are generally helpful and friendly.  

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual. com