Spanish Customer Service for Singapore Airlines
- Location
- Greece
- Salary
- TBD
- Job type
- Contract
- Fluent Language
- Spanish
- Category
- Call Centre, Customer Service
- Job Reference
- SP1_14
- Posted on
- 2 Dec 2024
View all Jobs from Teleperformance Greece
About the Role:
Join our customer service team for Singapore Airlines, one of the world’s most awarded airlines, and be a flight ambassador ready to turn every flight into an amazing experience!
In collaboration with Singapore Airlines, one of the most respected travel brands around the world, we are looking for a Spanish-speaking flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger.
If you wish to put your travel savvy to use and start a professional journey with a leader of the aviation industry, apply now and join us in Athens, Greece!
At Teleperformance Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from 109 nationalities is what makes us what we are: the indubitable leader in our field.
Some of the daily tasks we’ll entrust you with:
- Responding to customer’s requests (including: partners, travel agencies, corporate) through multiple communication channels
- Entering customer information in our system to issue tickets or update records
- Explaining rules and procedures to passengers prior to boarding flights
- Processing refunds for lost or damaged tickets or reservation errors
- Explaining applicable fees and taxes for each ticket
We’ll love it if you have:
- High level of fluency in Spanish
- Good communication skills in English
- Customer service experience preferred
- Strong verbal and written communication skills utilizing active listening
- Experience working in hospitality/travel/airline industry is a plus
- The ability to learn and adapt to new software technologies
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age