Er du interessert i å lære nye ting, utvikle deg selv profesjonelt innen IT industrien og jobbe med dyktige kolllegaer med skandinaviske verdier i hovedstaden Riga? TietoEVRY i Latvia, sikre IT-opplæring for våre ansatte for å kunne sikre IT-støtte til våre kunder og utvikle seg videre innen IT-feltet ...
Swedish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholde ...
German Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholder ...
Dutch Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholders ...
Norwegian Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakehol ...
Finnish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholde ...
Join Our Clients Team in Riga as a Customer Support Agent! Are you fluent in Norwegian and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned international fin-tech client. Educational / Professional Qualification: Native or near-native proficiency in Norwegian (CEFR level C1) Good English skills (B1+ or better) in writing and ...
Dutch Speaking Customer Service Advisors – Office based Riga, Latvia €1800 gross per month + benefits, depending on experience. Due to expansion are client is recruiting Dutch Speaking Customer Service Advisors for their office in Riga. Candidates must speak Dutch to minimum B2 level and B2 English level. Ideally candidates will have some customer service experience b ...
Norwegian Speaking Customer Service Advisors – Office based Riga, Latvia €1600-1900 gross per month + benefits, depending on experience. Due to expansion are client is recruiting Norwegian Speaking Customer Service Advisors for their office in Riga. Candidates must speak Norwegian to minimum B2 level and B2 English level. Ideally candidates will have some customer ser ...
German Speaking Customer Service Advisors – Office based Riga, Latvia €1600-1900 gross per month + benefits, depending on experience. Due to expansion are client is recruiting German Speaking Customer Service Advisors for their office in Riga. Candidates must speak German to minimum B2 level and B2 English level. Ideally candidates will have some customer service expe ...
Swedish Speaking Customer Service Advisors – Office based Riga, Latvia €1600-1900 gross per month + benefits, depending on experience. Due to expansion are client is recruiting Swedish Speaking Customer Service Advisors for their office in Riga. Candidates must speak Swedish to minimum B2 level and B2 English level. Ideally candidates will have some customer service e ...
Finnish Speaking Customer Service Advisors – Office based Riga, Latvia €1600-1850 gross per month + benefits, depending on experience. Due to expansion are client is recruiting Finnish Speaking Customer Service Advisors for their office in Riga. Candidates must speak Finnish to minimum B2 level and B2 English level. Ideally candidates will have some customer service e ...
German Speaking Customer Service Advisors – Office based Riga, Latvia €1600-1900 gross per month + benefits, depending on experience. Due to expansion are client is recruiting German Speaking Customer Service Advisors for their office in Riga. Candidates must speak German to minimum B2 level and B2 English level. Ideally candidates wi ...
Finnish Speaking Customer Service Advisors – Office based Riga, Latvia €1600-1850 gross per month + benefits, depending on experience. Due to expansion are client is recruiting Finnish Speaking Customer Service Advisors for their office in Riga. Candidates must speak Finnish to minimum B2 level and B2 English level. Ideally candidates ...
Swedish Speaking Customer Service Advisors – Office based Riga, Latvia €1600-1900 gross per month + benefits, depending on experience. Due to expansion are client is recruiting Swedish Speaking Customer Service Advisors for their office in Riga. Candidates must speak Swedish to minimum B2 level and B2 Engli ...
German Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. Process & Performance Management: Monitor and ...
Dutch Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. Process & Performance Management: Monitor and i ...
Swedish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. Process & Performance Management: Monitor and ...
Finnish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. Process & Performance Management: Monitor and ...
Norwegian Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. Process & Performance Management: Monitor a ...
Are you enthusiastic about creating memorable experiences? Then come join our client and work with energetic people who strive to enjoy every day. We are looking for Swedish speaking Account Managers to join their exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries. As an Account Manager you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. What they offer you You will be trained and constantly guided by your managers and your colleagues; you will have access to comprehensive training programs designed to enhance your skills in cloud technology sales. Here you will be part of a diverse and inclusive workplace culture that values authenticity, individuality, and teamwork. Every day you will enjoy a collaborative and dynamic work environment that empowers your entrepreneurial spirit. Your benefits at our client: Full-time contract, 39 hours/week: Monday - Frid ...