Hebrew Speaking Customer Support
- Location
- Lisbon City, Lisbon, Portugal
- Salary
- €20k per year
- Job type
- Permanent Vacancy
- Fluent Language
- Hebrew
- Category
- Call Centre, Customer Service
- Job Reference
- cx323lis
- Posted on
- 23 Nov 2024
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About the Role:
Hebrew Speaking Customer Support
Lisbon, Portugal
€1700 per month gross
The job
You will be part of a team supporting different line of product.
You will provide reactive phone, email and chat support services with emphasis on troubleshooting, account optimization, upselling and efficient issue resolution to our businesses clients.
The activities
Part of your daily activities will be:
• Provide optimal advice regarding different queries of the business clients;
• Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
• Understand the business goals of your clients in order to match the required online advertisement solutions;
• Provide strategic campaign support and advertiser training to educate your clients;
• Achieve strong customer satisfaction with a focus on quality and results.