German Speaking Trainer Athens, Greece (On-site) Permanent Contract Salary gross €1300 a month + bonus up to 10% + private medical + vouchers About the Role Do you have a passion for training, coaching, and developing people? We are looking for a German & English-speaking Trainer to join our team in Athens, Greece. In this role, you will be responsible for creating, delivering, and evaluating training programs for new hires and existing employees. From onboarding and role-play simulations to continuous development and sales coaching, you’ll play a key role in shaping the skills and knowledge of our customer service advisors. If you have strong communication, organizational, and leadership skills, this is a fantastic opportunity to make a real impact and grow your career. Your Responsibilities As a Trainer, your daily responsibilities will include: Training Delivery: Design, deliver, and evaluate training sessions for new hires and existing employees. Onboarding & Orientation: Acclimate new hires to the company, ensuring they are well-versed in the business, client strategy, and role expectations. Skills Development: Develop and deliver continu ...
German-speaking Quality Analyst Athens, Greece (On-site) Employment Type: Permanent Contract Salary gross €1300 a month + bonus up to 10% + private medical + vouchers About the Role Do you have an eye for detail and a passion for quality assurance? We are looking for a German-speaking Quality Analyst to join the team in Athens, Greece. As a key player in the quality assurance process, you will monitor, evaluate, and improve the performance of customer service advisors to ensure compliance with operational standards. Your role will be vital in identifying training needs, delivering constructive feedback, and driving continuous improvement. If you are methodical, analytical, and skilled at giving feedback that drives performance, this is an exciting opportunity to grow your career. Your Responsibilities As a Quality Analyst, your daily responsibilities will include: ️ Quality Monitoring: Take ownership of the quality methodology, ensuring effective implementation and continuous development across operations. ...