30 German-speaking Team Leader to Riga Latvia jobs found

German Speaking Team Leader – Call Centre Riga, Latvia Salary: €2500 gross per month + relocation - flight paid + one month accommodation Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus point ...

German Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. Process & Performance Management: ...

Are you looking for a new challenge as a Quality Analyst Team Lead and speak Swedish? We are seeking a Quality Analyst Team Lead for our client in Riga – for a FinTech project! About the Company: Our client is a leading player in the IT sector, offering innovative, customer-centric solutions. They operate in 90 countries and support over 988 global clients, including Fortune 500 companies. They have been recognized as one of India’s 50 best companies to work for by the Great Place to Work®️ Institute. Scope of the Role: As a Quality Team Lead, you will be the contact point for all team members, requiring excellent communication skills. You will over ...

German Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholder ...

Finnish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2500 gross per month + flight paid + 1 month accommodation Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedb ...

Norwegian Speaking Team Leader – Call Centre Riga, Latvia Salary: €2500 gross per month + flight paid + 1 month accommodation Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, fee ...

Dutch Speaking Team Leader – Call Centre Riga, Latvia Salary: €2500 gross per month + flight paid + 1 month accommodation Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedbac ...

Dutch Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. ...

Swedish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. ...

Finnish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. ...

Norwegian Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. ...

German-speaking Team Manager  Athens, Greece (On-site) Employment Type: Permanent Contract Salary gross €1300 a month +  bonus up to 10% + private medical + vouchers About the Role Are you an experienced leader with a passion for team development and operational excellence? We are looking for a German-speaking Team Manager to join our dynamic team in Athens, Greece. In this role, you will lead and motivate a team of advisors, ensuring they meet or exceed performance goals while fostering a positive, collaborative environment. If you are a proactive leader with strong communication skills and a passion for coaching teams to success, we want to hear from you! Your Responsibilities As a Team Manager, your daily tasks will include: ️ Effective Communication: Provide clear and timely communication to your team, sharing operational, management, and project-related updates. Performance Management: Monitor and review the work of advisors, ensuring performance meets required standards. Take action when needed, using tools and techniques to address underperformance. Problem Solving & Decision Making: Analyze ...

Swedish Speaking Quality Team Leader Riga, Lavia €2800 gross per month + relocation (flight paid and one month accommodation) Role and Responsibilities The primary objective is to oversee and improve quality processes within the organization while ensuring compliance with customer and operational requirements. Key tasks include: Quality Analysis & Improvement: Analyze quality performance trends through audits and monitoring. Define and implement corrective actions aligned with operational goals. Identify and evaluate standardization and automation opportunities. Root Cause Analysis & Escalation Handling: ...

Norwegian Speaking Quality Analyst Riga, Latvia Gross salary of €2100 gross per month + flight paid and 1 month accommodation. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and moni ...

Danish Speaking Quality Analyst Riga, Latvia Gross salary of €2100 gross per month + flight paid and 1 month accommodation. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitor ...

Finnish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussion ...

Danish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions ...

Swedish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussion ...

Dutch Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions ...

Norwegian Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussi ...

Join our client´s Team within FinTech at their new office in Riga as a Customer Support Agent! Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. Educational / Professional Qualification: Near-native proficiency in Swedish (CEFR level C1). Manageable English skills (B1+ or better) in writing and ...

German Speaking Trainer – Call Centre Riga, Latvia €2000 gross per month This job posting for a German Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements: Job Overview: The role is essential for: Training Delivery: Conducting training sessions for new hires (both pre-process and process training) to ensure they are ready for their roles. Upskilling and Knowledge Enhancement: Continuously updating teams on project knowledge usin ...

Danish Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Danish Speaking Customer Service Advisors for their office in Riga. Candidates must s ...

Dutch Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Dutch Speaking Customer Service Advisors for their office in Riga. Candidates must spe ...

Finnish Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Finnish Speaking Customer Service Advisors for their office in Riga. Candidates must ...

Norwegian Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Norwegian Speaking Customer Service Advisors for their office in Riga. Candidates ...

Swedish Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Swedish Speaking Customer Service Advisors for their office in Riga. Candidates must ...

Swedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff, streamlining processes, and implementing strategies for operational improvement. The ideal candidate will have extensive experience in th ...