Join our Nordic customer support team in one of the world's most popular destinations! How would it feel if your office was just a breath away from beaches with crystal-clear waters? Does year-round sunshine - along with flavorful Greek cuisine - sound like an option you'd like to explore? Dive headfirst into the Mediterranean experience and join our ever-growing Nordic customer support team in one of the world's most popular destinations - Chania, Crete!

If you are fluent in Swedish and always keep up with the latest technological advancements in the communications industry, seize the opportunity and come work with our client, the hub of Northern Europe in the digital ecosystem.

Join a community dedicated to enabling people, companies, and communities to access everything that is important to them, on their terms; all while enjoying your stay on a Greek island known for its rich culture, stunning landscapes, and vibrant nightlife, where you also get the chance to socialize, build your professional network, improve your communication skills, and enrich your CV with meaningful work experience.

What you will do:

• Be a valuable voice and embody the company's values at every step of the customer journey
• Utilize phone calls, emails, and chats to provide a seamless customer experience
• Provide advice and insights on fixed and mobile communication solutions
• Resolve technical issues promptly and efficiently
• Follow up with a thorough needs assessment and inform customers about ongoing campaigns
• Make every customer a satisfied customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Crete!

What you will bring:

• Fluency in Swedish
• Very good command of English - both written and spoken
• Familiarity with the telecommunications industry is advantageous
• Work experience in customer support will be considered an asset
• Exceptional communication and soft skills, as well as a problem-solving mentality
• Tech savviness - a deep interest in technology and a willingness to learn more
• A positive and adventurous attitude
• A sponge willing to absorb all the knowledge and experience we offer

What our client offers:

• Complete relocation support (flight ticket to Chania, Crete, pickup and drop-off - both at no cost to you)
• Free accommodation or an additional housing bonus throughout the employment
• Competitive monthly salary + 2 extra salaries per year
• Refer a friend: Bring a friend and receive up to €3,500 as a referral bonus (depending on the language)
• Health benefits and many other discounts
• Consistent support for anything you might need along the way
• State-of-the-art facilities - including an amazing activity room with a fully equipped gym, ping pong table, and much more
• Special events and initiatives for community and social responsibility
• Free online Greek language courses
• Professional growth and development opportunities in a multicultural, safe, and fun workplace
• Work for a Great Place to Work-certified company that promotes diversity

Moreover, this is a fantastic opportunity to advance your career and work for a multinational company by gaining valuable experience and skills while representing one of the world's largest brands. Additionally, you'll be a member of a company that promotes diversity and offers equal opportunities for all, regardless of gender, ethnicity, religion, culture, or age. Join our client's extensive family with over 12,000 employees from 110+ nationalities.

Why Chania?

• Escape the ordinary and embark on a transformative journey by working in the enchanting city of Chania in Crete, Greece. Here are just a few reasons why this enchanting destination should be your next professional step:
• Outstanding beauty: Chania offers a unique natural beauty that will take your breath away. From its stunning beaches with crystal-clear turquoise waters to its majestic mountain ranges and lush olive groves, every day feels like a postcard-worthy adventure.
• Rich history and culture: Immerse yourself in a city rich in history and culture. Explore ancient ruins, admire Venetian and Ottoman architecture, and stroll through the narrow streets of the Old Town where the stories of history whisper through every cobblestone.
• Warm Mediterranean climate: Say goodbye to dark winters and embrace a Mediterranean climate that invites outdoor activities year-round. Enjoy sunny days, mild winters, and relish the fresh sea breeze that permeates the city.
• Work-life balance: In Chania, work-life balance is more than just a concept, it's a lifestyle. Embrace the relaxed Mediterranean lifestyle where leisurely lunches and refreshing beach breaks are as important as professional success.
• Gateway to adventure: Chania is your gateway to exciting adventures and discoveries. Dive into the depths of the Mediterranean, hike through dramatic gorges, or embark on a journey to uncover hidden treasures in Crete's captivating landscapes.

Are you ready to swap your daily commute for an island paradise? Apply now to join our client's team as a Swedish-speaking customer support representative in Chania, Crete. Don't miss this opportunity to combine your passion for customer service with an unforgettable lifestyle. Your adventure awaits!

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.