21 German-speaking Quality Analyst to Riga Latvia jobs found

German Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. ...

Norwegian Speaking Quality Analyst Riga, Latvia Gross salary of €2100 gross per month + flight paid and 1 month accommodation. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. ...

Danish Speaking Quality Analyst Riga, Latvia Gross salary of €2100 gross per month + flight paid and 1 month accommodation. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Par ...

Finnish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholde ...

Danish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholder ...

Swedish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholde ...

Dutch Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholders ...

Norwegian Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakehol ...

Are you looking for a new challenge as a Quality Analyst Team Lead and speak Swedish? We are seeking a Quality Analyst Team Lead for our client in Riga – for a FinTech project! About the Company: Our client is a leading player in the IT sector, offering innovative, customer-centric solutions. They operate in 90 countries and support over 988 global clients, including Fortune 500 companies. They have been recognized as one of India’s 50 best companies to work for by the Great Place to Work®️ Institute. Scope of the Role: As a ...

German-speaking Quality Analyst Athens, Greece (On-site) Employment Type: Permanent Contract Salary gross €1300 a month +  bonus up to 10% + private medical + vouchers About the Role Do you have an eye for detail and a passion for quality assurance? We are looking for a German-speaking Quality Analyst to join the team in Athens, Greece. As a key player in the quality assurance process, you will monitor, evaluate, and improve the performance of customer service advisors to ensure compliance with operational standards. Your role will be vital in identifying training needs, delivering constructive feedback, and driving continuous improvement. If you are methodical, analytical, and skilled at giving feedback that drives performance, this is an exciting opportunity to grow your career. Your Responsibilities As a Quality Analyst, your daily responsibilities will include: ️ Quality Monitoring: Take ownership of the quality methodology, ensuring effective implementation and continuous development across operations. Call Audits & Monitoring: Monitor advisor interactions (calls, emails, and chats) to ensure compliance with procedures and quality standards. Feedback & Coaching: Deliver clear, constructive feedback to advisors to drive performance improvements and ensure adherence to best practices. Quality Reporting: Provide input for Monthly Quality Reports an ...

German Speaking Quality Assurance Analyst Lisbon, Portugal €1600-1650 gross per month This role is Work from home anywhere in Portugal but candidates need be willing to go to the office in Lisbon when required. Candidates must already live in Portugal already. Job Overview Our project currently seeks a Quality Assurance Analyst to join our team. The primary goal of this position is to serve as a Quality Analyst for quality guidelines, ensuring the highest standards are met across various content types. This role involves evaluating and rating content including audio, video, text, and photos, providing thorough written explanations to ...

Join our client´s Team within FinTech at their new office in Riga as a Customer Support Agent! Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. Educational / Professional Qualification: Near-native proficiency in Swedish (CEFR level C1). Manageable English skills (B1+ or better) in writin ...

German Speaking Trainer – Call Centre Riga, Latvia €2000 gross per month This job posting for a German Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements: Job Overview: The role is essential for: Training Delivery: Conducting training sessions for new hires (both pre-process and process training) to ensure they are ready for their roles. Upskilling and Knowledge Enhancement: Continuously updating teams on project knowledge usin ...

German Speaking Team Leader – Call Centre Riga, Latvia Salary: €2500 gross per month + relocation - flight paid + one month accommodation Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team hud ...

German Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. ...

Danish Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Danish Speaking Customer Service Advisors for their office in Riga. Candidates must s ...

Dutch Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Dutch Speaking Customer Service Advisors for their office in Riga. Candidates must spe ...

Finnish Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Finnish Speaking Customer Service Advisors for their office in Riga. Candidates must ...

Norwegian Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Norwegian Speaking Customer Service Advisors for their office in Riga. Candidates ...

Swedish Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Swedish Speaking Customer Service Advisors for their office in Riga. Candidates must ...