37 Swedish-speaking Trainer for Support Agents to Riga Latvia jobs found

Are you looking for a new challenge as a Quality Analyst Team Lead and speak Swedish? We are seeking a Quality Analyst Team Lead for our client in Riga – for a FinTech project! About the Company: Our client is a leading player in the IT sector, offering innovative, customer-centric solutions. They operate in 90 countries and support over 988 global clients, including Fortune 500 companies. They have been recognized as one of India’s 50 best companies to work for by the Great Place to Work®️ Institute. Scope of the Role: As a Quality Team Lead, you will be the contact point for all team members, requiring excellent c ...

Join our client´s Team within FinTech at their new office in Riga as a Customer Support Agent! Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish fin-tech client. Educational / Professional Qualification: Near-native proficiency in Swedish (CEFR level C1). Manageable English skills (B1+ or better) in writing and speaking to understand documentation and log accurately in cli ...

Swedish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholders and customers to ...

Swedish Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Swedish Speaking Customer Service Advisors for their office in Riga. Candidates must speak Swedish to ...

Norwegian Speaking Quality Analyst Riga, Latvia Gross salary of €2100 gross per month + flight paid and 1 month accommodation. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in di ...

Danish Speaking Quality Analyst Riga, Latvia Gross salary of €2100 gross per month + flight paid and 1 month accommodation. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discu ...

Finnish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholders and customers ...

Danish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. ...

German Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. ...

Dutch Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholders and customers ...

Norwegian Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholders and customer ...

Danish Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Danish Speaking Customer Service Advisors for their office in Riga. Candidates must speak Danish to mi ...

Dutch Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Dutch Speaking Customer Service Advisors for their office in Riga. Candidates must speak Dutch to minim ...

Finnish Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Finnish Speaking Customer Service Advisors for their office in Riga. Candidates must speak Finnish to ...

Norwegian Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our client is recruiting Norwegian Speaking Customer Service Advisors for their office in Riga. Candidates must speak Norwegian to ...

Join us in Athens - An Exciting Opportunity Awaits! Are you ready to embark on a career adventure in one of the most captivating and culturally rich cities in the world? Look no further than Athens, the birthplace of democracy and a vibrant metropolis that seamlessly blends ancient history with a modern, cosmopolitan vibe. We are thrilled to offer you an exciting opportunity to work in Athens, Greece, a city known for its warm Mediterranean climate, stunning landmarks, and a lifestyle that effortlessly fuses leisure and productivity. Company Overview: Our client is a leading global organization dedicated to providing outstanding customer support services for their clients. Join their team in the vibrant cities of Crete or Athens, Greece, and be part of a multicultural environment where your skills and language abiliti ...

Swedish Speaking Trainer – Call Centre Riga, Latvia €2000 gross per month This job posting for a Swedish Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements: Job Overview: The role is essential for: Training Delivery: Conducting training sessions for new hires (both pre-process and process training) to ensure they are ready for their roles. Upskilling and Knowledge Enhancement: Continuously updating teams on project knowledge using various effective learning methods to boost overall performance. ...

Do you want to become a sales professional and work on an exciting project for one of Norway's leading companies in food delivery? For our client Loyalty AS, you now have the opportunity to work on behalf of ODA Norway, where you will play a crucial role in sales to the business market. We are looking for someone who loves building relationships, driving sales, and managing renewals, development, and renegotiations with enthusiasm and professionalism. As a Salesperson at Loyalty AS, y ...

Are you interested in working in the travel industry for a Norwegian company? Hurtigruten in Tallinn, Estonia, is looking for an enthusiastic and customer-oriented travel consultant to join their team for the Norwegian market! As a travel consultant, you will be responsible for providing customers with professional guidance and service, as well as identifying and maximizing sales opportunities. You will be a key part of the team working to create a positive customer experience for Hurtigruten’s existing and potential customers. ...

Are you tired of the cold weather in Sweden? Are you longing to move abroad to a warm country and work with an internationally renowned company? Then we have the right job for you! As a customer service your role is, together with your team, to handle customer issues with empathy and efficiency. Via phone, email and chat your job is to help the customer troubleshoot issues with their products and follow through until a resolution is reached. You are customer service oriented and can always maintain professionalism and ...

German Speaking Trainer – Call Centre Riga, Latvia €2000 gross per month This job posting for a German Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements: Job Overview: The role is essential for: Training Delivery: Conducting training sessions for new hires (both pre-process and process training) to ensure they are ready for their roles. Upskilling and Knowledge Enhancement: Continuously updating teams on project knowledge using various effective learning methods to ...

Norwegian Speaking Trainer – Call Centre Riga, Latvia €2000 gross per month This job posting for a Norwegian Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements: Job Overview: The role is essential for: Training Delivery: Conducting training sessions for new hires (both pre-process and process training) to ensure they are ready for their roles. Upskilling and Knowledge Enhancement: Continuously updating teams on project knowledge using various effective learning methods ...

Swedish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. Process & Performance Management: Monitor and improve performance of bottom quartile team members. Manage and delegate daily volumes to meet custom ...

Swedish Speaking Quality Team Leader Riga, Lavia €2800 gross per month + relocation (flight paid and one month accommodation) Role and Responsibilities The primary objective is to oversee and improve quality processes within the organization while ensuring compliance with customer and operational requirements. Key tasks include: Quality Analysis & Improvement: Analyze quality performance trends through audits and monitoring. Define and implement corrective actions aligned with operational goals. Identify and evaluate standardization and automation opportunities. Root Cause Analysis & Escalation Handling: Drive root cause analysis to resol ...

Swedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff, streamlining processes, and implementing strategies for operational improvement. The ideal candidate will have extensive experience in th ...

German Speaking Customer Service Agents Malta €20,700 per year gross  + relocation assistance   * Monthly salary €1725 gross +(€1450 net per month) * 100% remote working possibility in Malta after the training and the manager is happy for you to work remote. Job duties: ...

Norwegian Speaking Customer Service Agents – Remote within Malta €19,500 per year gross Exciting opportunity to join this expanding team, as a Customer Support Agent, you’ll play a crucial role in responding to customer questions and complaints via email (no phone calls) and reviewing content across marketplaces, ensuring compliance with company guide ...

Danish Speaking Customer Service Agents – Remote within Malta after onsite training €19,500 per year gross Exciting opportunity to join this expanding team, as a Customer Support Agent, you’ll play a crucial role in responding to customer questions and complaints via email (no phone calls) and reviewing content across marketplaces, ensuring compliance ...

Finnish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2500 gross per month + flight paid + 1 month accommodation Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. Process & Performance Management: Monitor and improve performance of bottom quartile team me ...