9 Dutch Speaking Operations Manager - Call Centre jobs found

Swedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff, streamlining processes, and implementing strategies for operational i ...

Dutch Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consisten ...

German-speaking Team Manager  Athens, Greece (On-site) Employment Type: Permanent Contract Salary gross €1300 a month +  bonus up to 10% + private medical + vouchers About the Role Are you an experienced leader with a passion for team development and operational excellence? We are looking for a German-speaking Team Manager to join our dynamic team in Athens, Greece. In this role, you will lead and motivate a team of advisors, ensuring they meet or exceed performance goals while fostering a positive, collaborative environment. If you are a proactive leader with strong communication skills and a passion for coaching teams to success, we want to hear from you! Your Responsibilities As a Team Manager, your daily tasks will include: ️ Effective Communication: Provide clear and timely communication to your team, sharing operational, management, and project-re ...

Lithuanian Speaking Team Leader – Call Centre for Retail Location: Athens, Greece Contract Type: Permanent, Office-based Working Hours: Full-time, 40 hours/week Monday – Friday 09:00–17:00 OR 15:30–23:30 About the Client The client operates a leading online marketplace, offering heavily discounted goods, primarily shipped from China to various international markets. Key Responsibilities ...

Swedish Speaking Team Leader – Call Centre for Retail Location: Athens, Greece Contract Type: Permanent, Office-based Working Hours: Full-time, 40 hours/week Monday – Friday 09:00–17:00 OR 15:30–23:30 About the Client The client operates a leading online marketplace, offering heavily discounted goods, primarily shipped from China to various international markets. Key Responsibilities Team Management & Development: ...

German-speaking Quality Analyst Athens, Greece (On-site) Employment Type: Permanent Contract Salary gross €1300 a month +  bonus up to 10% + private medical + vouchers About the Role Do you have an eye for detail and a passion for quality assurance? We are looking for a German-speaking Quality Analyst to join the team in Athens, Greece. As a key player in the quality assurance process, you will monitor, evaluate, and improve the performance of customer service advisors to ensure compliance with operational standards. Your role will be vital in identifying training needs, delivering constructive feedback, and driving continuous improvement. If you are methodical, analytical, and skilled at giving feedback that drives performance, this is an exciting opportunity to grow your career. Your Responsibilities As a Quality Analyst, your daily responsibilities will include: ️ Quality Monitoring: Take ownership of the quality methodology, ensuring effective implementa ...

German Speaking Trainer Athens, Greece (On-site) Permanent Contract Salary gross €1300 a month +  bonus up to 10% + private medical + vouchers About the Role Do you have a passion for training, coaching, and developing people? We are looking for a German & English-speaking Trainer to join our team in Athens, Greece. In this role, you will be responsible for creating, delivering, and evaluating training programs for new hires and existing employees. From onboarding and role-play simulations to continuous development and sales coaching, you’ll play a key role in shaping the skills and knowledge of our customer service advisors. If you have strong communication, organizational, and leadership skills, this is a fantastic opportunity to make a real impact and grow your career. Your Responsibilities As a Trainer, your daily responsibilities will include: Training Delivery: Design, deliver, and evaluate training sessions for new hires and existing employees. Onboarding & Orientation: Acclimate new hires to the company, ensuring they a ...