Danish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration and monitoring sessions. Participate in discussions with stakeholders and customers to refine quality. Reporting & Improvement: Provide data and observations to improve overall customer experience. Assist in developing reports for quality metrics. Support & Training: Handle calls and support escalations as part of operational duti ...
German Speaking Customer Service Advisors – Banking Sector - Remote Remote in Greece Salary: €1250 gross per month + up to 10% performance bonus + €100 per month UP Hellas + private medical insurance Our client, a prominent financial institution, is seeking German-speaking Customer Service Advisors to join their team. This is an exciting opportunity to work on behalf of a leading bank, offering a competitive salary, bonuses, and the chance to work remotely. Key Responsibilities: Provide high-quality customer support to German-speaking clients of the bank. Assist with inquiries related to banking services, accounts, transactions, and product offerings. Handle complaints and resolve ...
Do you have a passion for technical topics paired with a communicative manner? Then join one of the biggest cybersecurity and anti-virus provider and live in the wonderful city of Athens, Moschato. Your responsibilities and impact as a Cybersecurity Agent will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products Identify, reply and solve customer’s requests via phone, email and chat Troubleshoot technical issues Assist in pre-sales and after-sales inquiries Ensur ...
Do you have a passion for technical topics paired with a communicative manner? Then join one of the biggest cybersecurity and anti-virus provider and live in the wonderful city of Athens, Moschato. Your responsibilities and impact as a Cybersecurity Agent will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products Identify, reply and solve customer’s requests via phone, email and chat Troubleshoot technical issues Assist in pre-sales and after-sales inquiries Ensur ...
Are you interested in technology? Do you have a passion for digital traffic? Do you have a good eye for details? And next to that is it your dream to live in the warm and living city of Lisbon? Then this job might be the right fit for you! Your responsibilities and impact as a Technical Content Moderator will be: Reviewing websites and URLs by following all compliance and security measures Ensuring that the correct information is displayed Getting in touch with the B2B customers to verify the information and additional online research Holding on to process quality and striving to exceed the monthly quality and productivity targets Analyzing the errors on websites and ...
Are you interested in technology? Do you have a passion for digital traffic? Do you have a good eye for details? And next to that is it your dream to live in the warm and living city of Lisbon? Then this job might be the right fit for you! Your responsibilities and impact as a Technical Content Moderator will be: Reviewing websites and URLs by following all compliance and security measures Ensuring that the correct information is displayed Getting in touch with the B2B customers to verify the information and additional online research Holding on to process quality and striving to exceed the monthly quality and productivity targets Analyzing the errors on websites and ...
What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there. Your responsibilities and impact as a Customer Service for Canon will be: Assist customers in the use of the company's products and services Provide professional customer service and technical support over the phone and emails Answer and ...
Do you have a technical affinity and at the same time a drive to help others in a solution-oriented way? Then apply now and work for a hybrid security company while living in one of the most vibrant cities in Europe. Your responsibilities and impact as a Technical Cyber Security Support will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products Identify, reply and solve customer’s requests via phone, email and chat Troubleshoot technical issues Assist in pre-sales and after-sales inquiries Ensure ...
Do you want to start your career in digital marketing? Do you like online advertising and new technologies? Or do you simply care about providing excellent customer service and making people smile with your work? If you're motivated, creative and open-minded, we might have the perfect job for you! Your responsibilities and impact as Marketing Optimization Specialist will be: Provide optimal advice on various issues to business clients Create meaningful relationships with key decision makers in the marketing industry and support online advertising strategy as a consultant Identify the business objectives of your clients to find the appropriate online advertising soluti ...
Do you want to start your career in digital marketing? Do you like online advertising and new technologies? Or do you simply care about providing excellent customer service and making people smile with your work? If you're motivated, creative and open-minded, we might have the perfect job for you! Your responsibilities and impact as Marketing Optimization Specialist will be: Provide optimal advice on various issues to business clients Create meaningful relationships with key decision makers in the marketing industry and support online advertising strategy as a consultant Identify the business objectives of your clients to find the appropriate online advertising soluti ...