Our Client a call centre based in Riga in Lativa requires Finnish speaking Customer Service Advisors. Office Based! Near native (interpreted as CEFR level C1) or native relevant market language and manageable English skills (B1+ or better) in w ...
Finnish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. Process & Performance Management: Monitor and improve performance of bottom quartile team members. Manage and delegate daily volumes to meet ...
Finnish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. ...
Our client creates and fully manage premium iGaming brands. With offices in Malta and Marbella, powered by highly experienced teams with a wealth of industry knowledge they are making they way to the top of the industry! They believe in giving their teams accountability and autonomy, trusting in their expertise and best judgment to continuously learn and provide the best gaming experience to their players. About the Role: Reporting to the Head of Customer Service, you’ll be a key play ...
German Speaking Customer Service Agents Malta €20,700 per year gross + relocation assistance * Monthly salary €1725 gross +(€1450 net per month) * 100% remote working possibility in Malta after the training and the manager is happy ...
Icelandic-speaking Customer Support Advisor Barcelona, Spain (Hybrid: Office & Remote) Employment Type: Temporary Contract (38. 5h/week, Shift: 15:00-23:00, Monday to Sunday) Gross Salary €22,244 + up to 12% bonuses About the Role Do you have a passion for customer service and love the travel industry? We are looking for an Icelandic-speaking Customer Support Advisor to join our multicultural team in Barcelona, Spain. In this role, you will be the link between international travelers and global accommodation suppliers, ensuring outstanding customer ...
German-speaking Customer Service Representative Hybrid – Central London (3 days office, 2 days home) Immediate Start | Temporary (3+ months) Pay rate: £15 to £18 p/h depending on experience We are looking for a German-speaking Customer Care Representative to join a dynamic team in Central London. This is a hybrid role, requiring three days in the office ...
Spanish-Speaking Customer Service Representative Location: Remote in Greece (Athens, Greece) Salary: €1,045 gross/month + bonus up to 10% Represent one of the world’s most prestigious luxury car brands in a dynamic customer service role. This position involves managing inquiries related to roadside assistance, app support, vehicle connectivity, and dealership appointments. As the first point of contact, you’ll deliver a premium experience to high-end clientele. Key Responsibilities: Roadside Assistance (24/7): Provide immediate support for vehicle breakdowns and coord ...
Are you looking for an exciting new opportunity in a fast-paced industry? Do you want to combine your passion for customer service with the thrill of the iGaming world? Then this is the perfect role for you! As a Customer Service Specialist, you’ll be the first point of contact for players, ensuring they receive top-notch service while enjoying their casino experience. You’ll help solve their issues, build relationships, and contribute to improving our platform. What You’ll Do: Provide exceptional customer support via email, phone, an ...
Are you looking for an exciting new opportunity in a fast-paced industry? Do you want to combine your passion for customer service with the thrill of the iGaming world? Then this is the perfect role for you! As a Customer Service Specialist, you’ll be the first point of contact for players, ensuring they receive top-notch service while enjoying their casino experience. You’ll help solve their issues, build relationships, and contribute to improving our platform. What You’ll Do: Provide exceptional customer support via email, phone, an ...
Are you looking for an exciting new opportunity in a fast-paced industry? Do you want to combine your passion for customer service with the thrill of the iGaming world? Then this is the perfect role for you! As a Customer Service Specialist, you’ll be the first point of contact for players, ensuring they receive top-notch service while enjoying their casino experience. You’ll help solve their issues, build relationships, and contribute to improving our platform. What You’ll Do: Provide exceptional customer support via email, phone, an ...
Norwegian Speaking Customer Service Agents – Remote within Malta €19,500 per year gross Exciting opportunity to join this expanding team, as a Customer Support Agent, you’ll play a crucial role in responding to customer ...
Danish Speaking Customer Service Agents – Remote within Malta after onsite training €19,500 per year gross Exciting opportunity to join this expanding team, as a Customer Support Agent, you’ll play a crucial role in responding to ...