Dutch Speaking Customer Service Advisors - Banking Sector
- Location
- Athens, Attica, Greece
- Salary
- €1.2k - 1.4k per month + relocation
- Job type
- Permanent Vacancy
- Fluent Language
- Dutch
- Category
- Call Centre, Customer Service
- Job Reference
- gf4545at
- Posted on
- 23 Nov 2024
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About the Role:
Dutch Speaking Customer Service Advisors – Banking Sector
Athens, Greece OR Remote in Greece
Salary: €1200 gross per month + up to 10% performance bonus + €100 per month UP Hellas + private medical insurance
Our client, a prominent financial institution, is seeking Dutch-speaking Customer Service Advisors to join their team. This is an exciting opportunity to work on behalf of a leading bank, offering a competitive salary, bonuses, and the chance to work remotely or in-office in Athens.
Key Responsibilities:
- Provide high-quality customer support to Dutch-speaking clients of the bank.
- Assist with inquiries related to banking services, accounts, transactions, and product offerings.
- Handle complaints and resolve issues efficiently and professionally.
- Maintain accurate records of customer interactions in the company's CRM system.
- Adhere to company guidelines, ensuring compliance with banking regulations.
Requirements:
- Language Proficiency:
- Dutch: C1 level minimum
- English: B1 level minimum
- Excellent communication and problem-solving skills.
- Customer service experience is a plus but not required.
Work Conditions:
- Hours: Monday to Friday, 9:00 AM to 6:00 PM.
- Location:
- Work from the office in Athens (relocation assistance available).
- Remote work option anywhere within Greece.
Benefits:
- Salary: €1200 gross per month.
- Performance Bonus: Up to 10%.
- Other Perks:
- €100 monthly UP Hellas (meal card or related benefit).
- Private medical insurance.
This role provides the flexibility to either relocate to Athens or work remotely while enjoying the opportunity to develop a career in the banking sector.