12 Dutch & German speaking Customer Service Advisor jobs found

German Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive reinforcement plans. Ensure consistent communication with internal/external contacts. Conduct team huddles for process updates, feedback, and focus points. Process & Performance Management: Monitor and improve performance of bottom quartile team members. Manage and dele ...

German Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights. Offer coaching to improve performance aligned with operational goals. Collaboration: Join internal and external calibration ...

German-speaking Team Manager  Athens, Greece (On-site) Employment Type: Permanent Contract Salary gross €1300 a month +  bonus up to 10% + private medical + vouchers About the Role Are you an experienced leader with a passion for team development and operational excellence? We are looking for a German-speaking Team Manager to join our dynamic team in Athens, Greece. In this role, you will lead and motivate a team of advisors, ensuring they meet or exceed performance goals while fostering a positive, collaborative environment. If you are a proactive leader with strong communication skills and a passion for coaching teams to success, we want to hear from you! Your Responsibilities As a Team Manager, your daily tasks will include: ️ Effective Communication: Provide clear and timely communication to your team, sharing operational, management, and project-related updates. Performance Management: Monitor and review the work of advisors, ensur ...

German Speaking Trainer Athens, Greece (On-site) Permanent Contract Salary gross €1300 a month +  bonus up to 10% + private medical + vouchers About the Role Do you have a passion for training, coaching, and developing people? We are looking for a German & English-speaking Trainer to join our team in Athens, Greece. In this role, you will be responsible for creating, delivering, and evaluating training programs for new hires and existing employees. From onboarding and role-play simulations to continuous development and sales coaching, you’ll play a key role in shaping the skills and knowledge of our customer service advisors. If you have strong communication, organizational, and leadership skills, this is a fantastic opportunity to make a real impact and grow your career. Your Responsibilities As a Trainer, your daily responsibilities will include: Training Delivery: Design, deliver, and evaluate training sessions for new hires and existing employees. Onboarding & Orientation: Acclimate new hires to the company, ensuring they are well-versed in the business, client strategy, and role expectations. Skills Development: Develop and deliver continuous training prog ...

Discover the allure of Athens, one of the world's oldest and most culturally rich cities. As an Athenian, you'll immerse yourself in the heart of history, marveling at the iconic Acropolis and exploring countless parks in a stunning coastal setting. And when you're ready to escape the city, breathtaking islands are just a weekend away. ...