Estonian and Russian speaking Customer Support Agent
- Location
- Athens, Attica, Greece
- Salary
- TBD
- Job type
- Contract to Permanent
- Fluent Language
- Estonian, Russian
- Category
- Call Centre, Customer Service
- Job Reference
- ET
- Posted on
- 4 Dec 2024
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About the Role:
he Company is an outsourcing firm, with a giant network of multiple offices located in 76 countries that serve in a total of 160 markets. They take pride themselves on being one of the best in the world at what they do, Customer Care Services! They constantly invest in research and development to get a deeper understanding of customers’ thoughts, behaviors, and needs.
Job Description
As a Customer Support Agent, your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to have a good level of English. The role consists of handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat). It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs.
Job Requirements
- Being fluent in Estonian, Russian, and have a good level of English
- Politeness, courtesy, and good communication skills.
- Time management and multitasking abilities.
- Ability to work in groups.
- Flexibility in working hours and the ability to work in shifts.
- Software skills.
What you are offered
- Relocation package that includes: Airplane tickets, 2 weeks free accommodation, agency support to find a new place to stay, taxi from the airport.
- Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
- Paid training to keep you up to date on products and procedures.
- In-house doctor and medical insurance.
- Excellent career advancement opportunities.
- International working environment.
- Company-organized festivals, parties, excursions, etc. throughout the year.
- Discounts for our employees all over Athens.
Why work in Greece?
A few reasons you should start your career in this Mediterranean country: One of the richest countries historically and culturally speaking. It is a blessed country for the weather it has. The cost of life is interesting. Although it is not the cheapest country to live in, you can easily afford to go to restaurants, bars, cafes, etc. And find good prices for accommodation. Companies are hiring, and great conditions are being offered to those willing to relocate.
Interested? Apply now!