Danish Speaking Customer Service Advisor - Lisbon, Portugal

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Location: Lisbon City, Lisbon, Portugal
Salary: €1,346 - 1,606 per year + relocation
Job type: Permanent Vacancy
Fluent Language: Danish
Category: Call Centre, Customer Service
Job Reference: vf4212lis
Posted on: 16 Dec 2024

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About the Role:

Danish Speaking Customer Service Advisor
Location: Lisbon, Portugal (Onsite)
Contract Duration: 12 months

Salary Options:

€1,346/month — includes free accommodation (own room in shared housing)
€1,606/month — without accommodation

Are you passionate about online advertising and emerging technologies?
Do you want to be part of one of the world’s leading tech companies?

We are looking for a dedicated Danish Speaking Customer Service Advisor to join our client in Lisbon, Portugal. In this role, you’ll support small and medium business (SMB) clients, providing expert advice and support for our client’s suite of online advertising products. This is a unique opportunity to develop your career in a fast-paced, innovative environment.

Job Overview

As a Customer Service Advisor, you’ll be part of a collaborative team focused on providing top-tier support for business clients. You will engage with clients through phone, email, and chat, offering effective solutions, troubleshooting issues, and providing strategic guidance on their advertising campaigns.

Key Responsibilities

Customer Support: Respond to queries from business clients via phone, email, and chat.
Consultative Guidance: Act as a consultant to help clients optimize their online advertising strategies.
Business Goal Alignment: Understand client business objectives to recommend suitable advertising solutions.
Campaign Strategy: Provide strategic campaign support to help clients achieve optimal performance.
Customer Satisfaction: Focus on quality support, efficient issue resolution, and high customer satisfaction.

Work Schedule

40 hours per week (8 hours per day, plus a lunch break)
Rotational shift pattern: Monday to Friday, 08:00 to 18:00

What We’re Looking For

Fluency in Danish (spoken and written) is essential.
Strong communication and problem-solving skills.
Passion for online advertising and emerging technologies.
Customer-oriented with the ability to build positive client relationships.

This position offers you a chance to be at the heart of the digital advertising industry, working for one of the world’s leading technology brands. If you're ready to grow your skills, support dynamic businesses, and build a career in a collaborative, fast-paced environment, we’d love to hear from you.