Customer Services Advisor - German speaking
- Location
- Sofia, South-West, Bulgaria
- Salary
- Base plus excellent benefits
- Job type
- Permanent Vacancy
- Fluent Language
- Danish, German
- Category
- Call Centre, Customer Service, Market Research, Research, Secretarial, Administration
- Job Reference
- YTH18
- Posted on
- 11 Apr 2025
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About the Role:
🎮 Join Our Team as a Customer Support Hero! 🎮
Location: Sofia, Bulgaria
Language: German (Native or Fluent)
Industry: Online Gaming
Are you a passionate gamer with a knack for solving problems and helping others? Do you thrive in fast-paced, dynamic environments? If you're looking for an exciting opportunity to combine your love for gaming with a career in customer support, we want YOU to join our team!
Our client is a cutting-edge online gaming company that’s redefining the way people play and connect. The platform brings together a global community of players, and we’re looking for German-speaking Customer Support Agents to help players have the best gaming experience possible!
What You’ll Do:
🌍 Provide exceptional support to our German-speaking players via chat, email, and phone
🎮 Help solve in-game issues, resolve account queries, and troubleshoot technical problems
💬 Deliver friendly, patient, and personalised assistance to ensure every player’s experience is top-notch
📈 Work with a motivated team to improve customer satisfaction and make gaming more enjoyable for everyone
What We’re Looking For:
✅ Fluent in German (Native or C1 level)
✅ Passion for online gaming
✅ Excellent communication skills, both written and spoken
✅ A positive attitude and a desire to help others
✅ Ability to work in a fast-paced environment and manage multiple tasks
✅ Previous experience in customer service is a plus, but not required—if you’re a quick learner, they’ll teach you!
What You Get:
🌟 A fun and supportive team of fellow gamers to work with
🌍 A global, multicultural work environment where your voice matters
💰 Competitive salary and performance-based bonuses
📅 Flexible working hours (because we know you have a life outside of work!)
🎉 Health and wellness perks to keep you at your best
🛋️ Cool office space
🚀 Career growth opportunities—because we believe in promoting from within!
Why Sofia?
Sofia is the perfect city to balance work and play. Whether you're exploring the vibrant city center, hiking in the mountains, or enjoying the local food scene, there’s always something to do in Bulgaria’s capital. Plus, Sofia is one of the most affordable cities in Europe—get more for your money while living in a thriving tech hub!
Ready to level up your career? 🎮 Apply now and join a team that’s as passionate about gaming as you are!