Dutch Customer Service Support - Lisbon
- Location
- Portugal
- Salary
- TBD
- Job type
- Contract
- Fluent Language
- Dutch, English
- Category
- Call Centre, Customer Service, IT, Internet
- Job Reference
- 8979640
- Posted on
- 9 Apr 2025
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About the Role:
Are you a Dutch speaker looking for a new job opportunity abroad in sunny Portugal? Would you like to kick off your career within the Customer Support industry representing a reputable company such as Uber?
This would be the best opportunity to start your career within an international company where you can easily develop your professional career.
Responsibilities
Restaurant – Core support
- You will deliver high-quality service across multiple support platforms (email and phone);
- Be a passionate advocate for users while answering any questions that come your way;
- You will educate restaurants and help them perform best on the app;
- You will work efficiently and effectively with restaurant partners, teaching and helping them to use our application.
Rides - Transportation
- You will deliver high-quality service across multiple support platforms (email, social media and chat);
- Be a passionate advocate for users while answering any questions that come your way;
- Show empathy to users who face issues while solving problems: issues with the application, the geo-localization, customer behavioral issues etc.
Requirements
- Native level of Dutch
- Fluent level of English (B2)
- Previous experience in customer support would be considered a plus.
- Passion for customer support, competitive and a risk-taker
- At least a high school diploma or completed vocational training
- European citizenship or work permit for Portugal
Benefits
- Accommodation provided by the company, bedroom for yourself in a shared apartment
- Expenses paid by the company: water, electricity, internet, cable TV, and cleaning services once per week.
- Refund of the initial flight ticket to relocate to Portugal
- Two yearly flight tickets to your home country.
- Private health insurance
- Career development, and learning opportunities.
- Salary: 1000 euros gross per month (12 payments per year).
- Bonuses based on performance.
- Social activities