Swedish Speaking Quality Team Leader Riga, Lavia €2800 gross per month + relocation (flight paid and one month accommodation) Role and Responsibilities The primary objective is to oversee and improve quality processes within the organization while ensuring compliance with customer and operational requirements. Key tasks include: Quality Analysis & Improvement: Analyze quality performance trends through audits and monitoring. Define and implement corrective ac ...
Swedish Speaking Customer Service Advisors – Office based Riga, Latvia €1700 gross per month + benefits, depending on experience + relocation flight paid and one month accommodation Due to expansion our cli ...
Swedish Speaking Team Leader – Call Centre for Retail Location: Athens, Greece Contract Type: Permanent, Office-based Working Hours: Full-time, 40 hours/week Monday – Friday 09:00–17:00 OR 15:30–23:30 About the Client The client operates a leading online marketplace, offering heavily discounted goods, primarily shipped from China to various international markets. Key Responsibilities ...
Swedish Speaking Customer Service Advisors – Banking Sector Athens, Greece OR Remote in Greece Salary: €1300 gross per month + up to 10% performance bonus + €100 per month UP Hellas + private medical insurance Our client, a prominent financial institution, is seeking Swedish-speaking Customer Service Advisors to join their team. T ...
Swedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per month Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The r ...
Swedish Speaking Team Leader – Call Centre Riga, Latvia Salary: €2300 gross per month Responsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment. Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition). Manage underperformance with proactive r ...
Swedish Speaking Quality Analyst Riga, Latvia Gross salary of €2000 gross per month. Job Responsibilities: Quality Auditing: Conduct audits on customer interactions. Perform root cause analysis for quality issues. Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionab ...
Swedish Speaking Trainer – Call Centre Riga, Latvia €2000 gross per month This job posting for a Swedish Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements: Job Overview: The role is essential for: Training Delivery: Conducting training sessions for new hires (both pre-process and p ...
German Speaking Trainer – Call Centre Riga, Latvia €2000 gross per month This job posting for a German Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements: Job Overview: The role is essential for: Training Delivery: Conducting training sessions for new hires (both pre-process an ...